How to Become a Claims Adjusters, Examiners, and Investigator in 2026

    Median salary: $76,790 · -5.1% projected decline (2024–2034)

    O*NET Code: 13-1031.00 · Data from O*NET & BLS · Updated March 2026
    Median Salary
    $76,790
    annual wage
    Job Growth
    -5.1%
    projected 2024–2034
    Education
    High school diploma or equivalent
    typical entry
    AI Exposure
    64/100
    exposure score
    Section 01

    What does a Claims Adjusters, Examiners, and Investigator do?

    Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.

    Section 02

    Claims Adjusters, Examiners, and Investigator Salary in 2026

    The median annual salary for Claims Adjusters, Examiners, and Investigators is $76,790. The bottom 10% earn around $47,810 while the top 10% earn over $112,150.

    Experience levelAnnual salary
    Entry-level (P10)$47,810
    Early career (P25)$60,100
    Median$76,790
    Experienced (P75)$95,990
    Top earners (P90)$112,150
    10th: $47,810Median: $76,79090th: $112,150

    Highest-paying metros

    Salinas, CA
    Highest paying
    $105,350
    top metro salary
    Bridgeport-Stamford-Danbury, CT
    $100,980
    $-4,370 vs highest
    San Francisco-Oakland-Fremont, CA
    $100,260
    $-5,090 vs highest
    Vallejo, CA
    $98,590
    $-6,760 vs highest
    Reading, PA
    $97,930
    $-7,420 vs highest
    Stockton-Lodi, CA
    $97,200
    $-8,150 vs highest
    San Jose-Sunnyvale-Santa Clara, CA
    $97,030
    $-8,320 vs highest
    Baltimore-Columbia-Towson, MD
    $95,650
    $-9,700 vs highest

    Claims Adjusters, Examiners, and Investigator salary by state

    StateMedian salary
    Marylandtop$92,660
    California$90,900
    District of Columbia$88,920
    Alaska$86,490
    New Jersey$85,960
    Connecticut$84,470
    Massachusetts$84,340
    Rhode Island$83,480
    New York$82,140
    New Hampshire$81,500
    Texas$80,220
    Washington$80,100
    Alabama$80,060
    Hawaii$79,370
    Oregon$79,350
    Delaware$79,220
    Wyoming$78,900
    Vermont$78,140
    Maine$78,080
    Minnesota$78,060
    Pennsylvania$77,750
    Michigan$77,380
    Virginia$77,000
    Kansas$76,660
    Wisconsin$76,660
    Missouri$76,220
    Mississippi$75,180
    Colorado$75,120
    Arkansas$75,030
    Tennessee$74,960
    South Carolina$74,940
    North Carolina$74,830
    Illinois$74,410
    South Dakota$73,810
    Kentucky$71,770
    Georgia$71,750
    Louisiana$69,370
    Iowa$68,740
    Idaho$68,300
    Nebraska$68,020
    Oklahoma$67,950
    Florida$66,860
    Utah$66,240
    New Mexico$66,120
    West Virginia$66,020
    Indiana$64,540
    Nevada$63,290
    Montana$63,240
    Arizona$63,240
    Ohio$60,250
    North Dakota$59,950

    How to earn more as a Claims Adjusters, Examiners, and Investigator

    The salary range for Claims Adjusters, Examiners, and Investigators spans $64,340 — from $47,810 at entry level to $112,150 for top earners. The highest-paying metro area is Salinas, CA at $105,350 — $28,560 above the national median. An advanced credential — such as a graduate degree or specialized certification — is consistently associated with higher earnings in this field.

    Section 03

    How to get there

    Typical education: High school diploma or equivalent
    On-the-job training: Long-term on-the-job training

    Starting from high school

    1. Complete a high school diploma or equivalent program (4 years)
    2. Pursue internships and co-op experiences during your studies
    3. Build 1–2 years of entry-level experience
    4. Long-term on-the-job training
    5. Advance into full professional role after meeting experience requirements

    Choose an accredited program with strong industry connections and internship placement rates. Look for schools that offer co-op programs where you alternate between study and paid work. Many employers recruit directly from university programs, so networking and career fairs are valuable. Consider the total return on investment — schools with lower tuition but strong placement rates often outperform expensive programs.

    4–6 years $20K–$100K

    In-state public universities offer the best value. Federal financial aid, scholarships, and work-study programs can reduce costs by 40–60%.

    With a related degree

    1. Complete additional coursework or a certificate program in the specialization
    2. Earn professional certifications (CPA, CFA, PMP, Six Sigma, SHRM-CP)
    3. Build relevant experience through lateral transfers or project work
    4. Position yourself for the role using your combined education and experience

    Your existing degree covers many foundational requirements. Focus on the gap — often 3–6 specialized courses plus a certification or two. Many universities offer post-baccalaureate certificates that take 1–2 semesters. Online programs from accredited universities provide flexibility for working professionals.

    1–3 years $5K–$30K

    Certificate programs and individual courses are much cheaper than a second degree. Many employers offer tuition reimbursement for career-relevant education.

    Career change from another field

    1. Complete a second bachelor's or accelerated degree program
    2. Earn required professional certifications
    3. Long-term on-the-job training
    4. Leverage your previous career skills for a differentiated profile

    Career changers bring valuable perspective — employers increasingly value diverse backgrounds. Look for accelerated programs designed for career changers (many fields now offer 12–18 month intensive programs). Your prior professional experience in areas like project management, communication, and leadership transfer directly and can accelerate your advancement once you enter the field.

    2–4 years $15K–$60K

    Career change scholarship programs exist in many fields. Some employers offer sign-on bonuses or student loan repayment assistance for in-demand specializations.

    Already working in another career?

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    Section 06

    AI and automation outlook

    64/100

    The Claims Adjusters, Examiners, and Investigator role faces above-average AI exposure. Some tasks are increasingly automatable, but the role is evolving rather than disappearing.

    See full AI risk breakdown
    Section 07

    Related careers to consider

    Based on skill overlap analysis — these occupations share core competencies with Claims Adjusters, Examiners, and Investigator.

    Get your personalized Claims Adjusters, Examiners, and Investigator transition plan

    Includes step-by-step roadmap, skill gap analysis, financial feasibility, and salary comparison by city. Takes 2 minutes.

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    Section 08

    Frequently asked questions

    SOC: 13-1031.00 · Data: O*NET 29.1, BLS OEWS 2024, BLS Employment Projections 2024–2034